FREE RETURNS 30 DAYS
Returns of our products are accepted up to 30 calendar days after the receipt of the order. The customer must pay for the shipment back. To make the return must be notified by email with the order number and your username with which you registered on the web. If we are not provided with a tracking of the package, we are not responsible for the non-receipt of it. After the inspection of the product and see that it is in perfect condition, we will proceed to return the amount of the goods. Shipping address for returns: WOODDETAIL , Calle Escoles nº16 Nave 6, 08251- Santpedor, Barcelona - SPAIN. Attention: Return WoodDetail.
If the delivery address is incorrect and the package is returned, the customer must pay the shipment again. If the customer does not want the package to be resent, we will deduct shipping costs from the return.
We are not responsible for a returned package without tracking. We strongly recommend that our customers return with a tracking service in order to locate the package.
We will proceed to return the money once the package has arrived at our facilities and its condition has been reviewed.
For the return of surfskates, the surfskate must be in perfect condition. The griptape should be clean and not have any dirt. If the surfskate is skated, we will not accept the package.