CONDITIONS OF PRE ORDERS:
All pre-orders that are made on our website will be governed by these rules:
The pre orders will always be delivered within the specified date or before. We guarantee the delivery date on the product page.
In the event that the pre order is not delivered on the guaranteed date:
-If the package has been attempted to be delivered by the shipping agency, or the customer has been notified for receipt of the package before or in the same guaranteed date:
We will proceed to try to make the delivery the next business day.
- If the shipping agency has not been able to send your package to the guaranteed date or before:
We will proceed to try to make the delivery the next business day and we will reward you with €30 for your next purchase, for the inconvenience caused.
We will notify you by email once the package is sent, a few hours later you will receive an email with the tracking number.
The guaranteed delivery date ONLY works for the following countries:
ANDORRA, AUSTRIA, BELGIUM, BULGARIA, CROATIA, CZECH REPUBLIC, DENMARK, ESTONIA, FINLAND, FRANCE, GERMANY, GREECE, HUNGARY, IRELAND, ITALY, LATVIA, LITHUANIA, LUXEMBOURG, NETHERLANDS, POLAND, PORTUGAL, ROMANIA, SLOVAKIA, SLOVENIA, SPAIN, SWEDEN, SWITZERLAND, UNITED KINGDOM.
If your country is not on this list, the guaranteed delivery date is NOT available.
Please it is important that you read and understand all the contents of this page before making a pre-order.