CONDITIONS OF PURCHASE:

The products purchased by the customer through the page will be governed by the general conditions of contracting.
In order to make the purchase of our products, the user will have to make payment of the same and the corresponding taxes. Once this process is done, WoodDetail will send an email informing you of the details of the purchase.


PRICES:
The prices of products that are indicated through the website include VAT.

PAYMENT OF PRODUCTS:
Payment of purchased products can be made through the following means: Debit cards, credit cards and Paypal.
WoodDetail will send the confirmation of purchase via electronic mail.

EUROPE ZONE 1: 

EXPRESS DPD 2-5 DAYS

Germany - France - Italy - Austria - Belgium - Denmark - Holland - Slovakia - Slovenia - Hungary -Luxembourg - Poland - United Kingdom - Czech Republic - Sweden - Ireland - 
Greece - Bulgaria - Romania - Latvia - Ukraine - Croatia - Switzerland*.


Shipments to Europe zone 1 will be made through DPD. These shipments can take between 2 and 5 working days. We are not responsible for possible delays in shipments if the fault is from DPD company.

Shipping preparation time: 0-24h

EUROPE ZONE 2:

POST OFFICE SERVICE 5-15 DAYS

Shipments to Europe zone 2 will be made through the Post Office by international certified mail. These shipments can take between 5 and 15 working days. If the deadlines are not met, the tracking can be claimed to see where the package is located. 

We are not responsible for possible delays in shipments if the fault is from Post Offie company or Custom delays.

Shipping preparation time: 0 - 24h

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ENVÍOS A ESPAÑA / ANDORRA / PORTUGAL 

ENVÍO URGENTE SEUR 24h: SEUR te enviará un SMS para darte el número de expedición de tu envío para que puedas revisarlo en su web. Los envíos urgentes de SEUR suelen tardar 24h hábiles, pero pueden demorar hasta 48h ( Tiempo de preparación de envío: 0-24h ) 


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REST OF THE WORLD: 

Shipments to the rest of the world will be made through the Post Office by international certified mail. These shipments can take between 10 and 20 working days. If the deadlines are not met, the tracking can be claimed to see where the package is located. 

We are not responsible for possible delays in shipments if the fault is from Post Offie company or Custom delays.

Shipping preparation time: 0 - 24h 



RETURNS:
Returns of our products are accepted up to 15 calendar days after the receipt of the order. To make the return must be notified by email with the order number and your username with which you registered on the web. After the inspection of the product and see that it is in perfect condition, we will proceed to return the payment.

Shipping address for returns: C/ Esports 88 - Castellnou de Bages, 08251 Barcelona. Attention: Return WoodDetail.

When the purchase has been with free shipping, the returns will have an economic penalty for shipping costs.

Spain and Portugal: € 10
Rest of the world: € 15


COMPLIANCE WITH TERMS AND CONDITIONS:
The access and use of any operation through the page wooddetail.com gives the approval with the present terms and conditions that the client declares to have read and accepted.