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CONDITIONS OF PURCHASE:

The products purchased by the customer through the page will be governed by the general conditions of contracting.
In order to make the purchase of our products, the user will have to make payment of the same and the corresponding taxes. Once this process is done, WoodDetail will send an email informing you of the details of the purchase.

PROTECTION TO WATER AND MOISTURE:

The optional moisture protection in our products does not guarantee continuous and daily water resistance. This protection is based on a completely matt lacquer that is not visible to the naked eye, but enhances the color of the wood and protects it from moisture and spontaneously from the water.

We recommend not to wet the souls as the varnish just picks up pores and the wood can rot.

WoodDetail is not responsible for any misuse of our products.

 

PRICES:
The prices of products that are indicated through the website include VAT.

PAYMENT OF PRODUCTS:
Payment of purchased products can be made through the following means: Debit cards, credit cards and Paypal.
WoodDetail will send the confirmation of purchase via electronic mail.

EUROPE ZONE 1: 

EXPRESS DPD 2-5 DAYS

Germany - France - Italy - Austria - Belgium - Denmark - Holland - Slovakia - Slovenia - Hungary -Luxembourg - Poland - United Kingdom - Czech Republic - Sweden - Ireland. 

Shipments to Europe zone 1 will be made through DPD. These shipments can take between 2 and 5 working days. 

Shipping preparation time: 0-24h

EUROPE ZONE 2:

POST OFFICE SERVICE 5-15 DAYS

Shipments to Europe zone 2 will be made through the Post Office by international certified mail. These shipments can take between 5 and 15 working days. If the deadlines are not met, the tracking can be claimed to see where the package is located. 

Shipping preparation time: 0 - 24h

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ENVÍOS A ESPAÑA / ANDORRA / PORTUGAL 

ENVÍO URGENTE SEUR 24h: SEUR te enviará un SMS para darte el número de expedición de tu envío para que puedas revisarlo en su web. Los envíos urgentes de SEUR suelen tardar 24h hábiles, pero pueden demorar hasta 48h ( Tiempo de preparación de envío: 0-24h ) 


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REST OF THE WORLD: 

Shipments to the rest of the world will be made through the Post Office by international certified mail. These shipments can take between 10 and 20 working days. If the deadlines are not met, the tracking can be claimed to see where the package is located. 

Shipping preparation time: 0 - 24h 



RETURNS:
Returns of our products are accepted up to 7 calendar days after the receipt of the order. To make the return must be notified by email with the order number and your username with which you registered on the web. After the inspection of the product and see that it is in perfect condition, we will proceed to return the payment.

Shipping address for returns: Carrer Mossen Josep Carreras 1 3º3ª, Santpedor 08251, Barcelona. Attention: Return WoodDetail.

COMPLIANCE WITH TERMS AND CONDITIONS:
The access and use of any operation through the page wooddetail.com gives the approval with the present terms and conditions that the client declares to have read and accepted.